Terms of Service

These terms are an agreement between you and Guest Can Film ("we", "us"), which runs Guest Can Film (the "service"). By creating an account or uploading photos to an event, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the service.

Hosts are photographers, studios and organizers who create an account and set up events. Guests are people who open an event's link or QR code to share photos. If you use the service for a business, you agree to these terms on its behalf.

Guest Can Film lets hosts create events, print QR codes, receive guests' photos into the host's own connected storage, approve photos, and show approved photos on a public slideshow.

Photos are stored in the host's own storage account (currently Google Drive), not by us. The host's use of that storage is also governed by their agreement with that provider, including its storage limits. We are not responsible for the storage provider's availability, limits or policies.

Every account can create 2 events for free, each with up to 500 guest photos. More events and photos are available as paid packs and add-ons (see Plans, payments and credits). We may add, change or remove features over time.

• You must be at least 18 years old and able to form a binding contract to create an account or make a purchase.
• Give accurate information and keep your sign-in details secure. You are responsible for activity on your account.
• Tell us promptly if you suspect unauthorized access to your account.
• Archiving an event hides it in your dashboard, but its guest page and slideshow keep working. Archived events still count toward your event limit.

Hosts run their events and decide how guest photos are used. As a host you agree to:

• have your client's permission to collect photos at their event;
• let guests know, for example on signage or the QR card, that photos they share will be sent to you and may be shown on a slideshow;
• handle guest photos lawfully, including any privacy or data protection laws that apply to you, and honor reasonable requests from guests to remove their photos;
• review photos before approving them for the slideshow, or accept the risk of auto-approve;
• share the slideshow link only with people who should see it;
• keep enough free space in your storage, and keep your own backups. Deleting files in your storage, or disconnecting it, can make photos unavailable in the service.

When you upload photos to an event, you confirm that:

• you took the photos or otherwise have the right to share them;
• sharing them does not break the law or anyone else's rights, including privacy and image rights of the people in them;
• you understand they go to the event's host, who can keep, use, and share them, for example with their client, and may show them on the event slideshow.

You keep ownership of your photos. By uploading, you give the event's host a non-exclusive, royalty-free, worldwide license to store, copy, edit, display and share them in connection with the event and the host's services to their client. You give us a limited license to transfer, process and display them only as needed to run the service. While the event is live, you can remove photos you uploaded from the event page on the same phone. After that, ask the host to remove them. The host may already have saved or shared a photo before it was removed.

What you can buy

Prices are in Philippine pesos (PHP) and shown on the Billing page before you pay. Today they are:

• Starter: ₱299 for 3 events
• Pro: ₱799 for 10 events
• Studio: ₱1,799 for 25 events
• +1,000 guest photos for one event: ₱99

Each event from a pack comes with 1,500 guest photos. We may change prices at any time, but a change never affects an order you have already placed.

Paying with GCash

For now, payments are made by manual GCash transfer. After you send the payment, you submit its GCash reference number. We check it against our GCash account, usually within a few hours, and add your credits once it is confirmed. We may reject an order if the payment cannot be found, the amount does not match, or the reference number was already used. Do not pay more than once for the same order. We may add other payment methods later.

How credits work

• An event credit is used when you create an event beyond your free events.
• Each event has its own guest photo credits. One credit is used for each photo a guest finishes uploading. Failed, unfinished or rejected uploads do not use a credit.
• Deleting a photo, whether you or the guest does it, does not give the credit back.
• When an event runs low we warn you in the app. After a small grace amount past the limit, new guest uploads stop until you add more photos to that event.
• Photo add-ons belong to the event you bought them for and cannot be moved to another event.
• Credits are tied to your account. They cannot be transferred, sold or exchanged for cash.
• Credits you have bought do not expire while the service is running.

Refunds

Because credits are added to your account straight away and photo credits are used as guests upload, purchases are generally non-refundable. We will refund you if you paid twice, were charged the wrong amount, or we could not add the credits you paid for. Email support@guestcanfilm.com within 30 days of the payment. When we refund an order, the credits it added are removed from your account. Nothing here limits refunds you are entitled to under Philippine consumer law.

No one may use the service to:

• upload content that is illegal, sexually explicit, exploits or endangers children, harasses or threatens others, or promotes violence or hate;
• upload content that infringes someone's copyright, trademark, privacy or other rights;
• upload malware, or anything other than the photos the event allows;
• get around upload limits, upload windows or other restrictions, or overload the service;
• access events, accounts or data that are not yours, or probe, scan or attack the service;
• use the service to spam, mislead or defraud anyone.

We do not review uploads in advance, but we may remove access to content or events that break these terms, and report illegal content to the authorities.

The service, including its software, design and branding, belongs to us and our licensors. These terms do not give you any rights to it except to use the service as described here. If you send us ideas or feedback, we may use them without any obligation to you.

The service relies on other providers, such as Clerk for sign-in, Google for storage and GCash for payments. Your use of those providers is subject to their own terms and policies, and we are not responsible for them. Our use of Google user data is described in our Privacy Policy.

You can stop using the service at any time and delete your account from Account settings. We may suspend or close an account, or disable an event, if it breaks these terms, involves payment fraud, creates risk or legal exposure for us or others, or if we stop offering the service. Where reasonable we will give notice first. Unused credits are not refunded if we close an account for breaking these terms. If we stop offering the service, we will give at least 30 days' notice and refund credits bought in the last 90 days that were never used. Photos already in your own storage stay there after your account ends.

The service is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties, express or implied, including that the service will be uninterrupted, error-free or secure, or that every upload will succeed. Event-day conditions such as venue Wi-Fi, mobile signal, guest devices and storage limits are outside our control, so please do not rely on Guest Can Film as the only way photos are captured at an event.

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost photos, data, profits or business, arising from your use of the service. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us in the 12 months before the claim, or ₱1,000.

Some places do not allow these limits, so they may not fully apply to you. Nothing in these terms limits rights you have under consumer protection law that cannot be waived.

If someone makes a claim against us because of content you uploaded, an event you ran, or your breach of these terms or the law, you agree to cover our reasonable costs and losses from that claim, to the extent the law allows.

These terms are governed by the laws of the Republic of the Philippines, without regard to its conflict-of-law rules. Disputes will be handled by the proper courts of the Philippines, unless the law where you live gives you the right to bring a claim there. Before starting a formal dispute, please contact us so we can try to resolve it informally.

We may update these terms. We will change the "Last updated" date above and, for significant changes, tell hosts by email or in the app before they take effect. Continuing to use the service after that means you accept the new terms.

These terms and the Privacy Policy are the whole agreement between you and us about the service. If any part is found unenforceable, the rest still applies. If we do not enforce a right, we have not waived it. You may not transfer these terms without our consent. We may transfer them as part of a merger, sale or reorganization.

Questions about these terms, billing or refunds? Email support@guestcanfilm.com. Guest Can Film is based in the Philippines.